After extensive shopping online, I located the pre-owned Lexus IS 350 I was looking for right here in my back yard and I am so glad I did! The service was exceptional and I trust that if I ever need to have my new car serviced, they will show the same care. Excellent car buying experience! Thank you Jim Tetter, Waylon, Jeff and Rhonda!
My wife and I recently purchased her 3rd BMW and we decided to check out Tyler over the Shreveport location. We were thrilled by the friendliness and personal service. The owner Jim made it a point to say hello and our sales guy TR was the best. It wasn’t like buying a car, it was a fun and enjoyable experience with no pressure and we were given the best deal the FIRST time; and I appreciate that. We took a day to think about it, but I was actually looking online where I could find it cheaper, and couldn’t. That means everything to me and it should for everyone else as well. They are about selling luxury cars at the best price possible. Keep your business local. I’ll be referring all my friends, family and co-workers to BMW of Tyler.
Love the Z4 35is we picked up
Super friendly staff from the salesman to Miss Rhonda and finance the mr. Teeter the owner great group definitely recommend if you're looking for a great Auto purchase experience this is your place
We were out of state buyers of a used car sold by BMW of Tyler. The price they offered was a good deal compared with other advertised cars (I was looking nation wide), and had better options and milage, so I didn't try to negotiate on the already good price. With the addition of super reasonable documentation fees (Seriously, what they get away with in Scottsdale, AZ is crazy compared to what we paid here!) that was about what we paid for the car in the end. I have hands down, never. EVER. had a better experience with a car dealer. Their sales and finance staff were up front, and straight forward in their dealings with me. We never felt like they were trying to pull a fast one on us. Rhonda was efficient and had all our paperwork correctly completed lightning fast. We hit some snags with the title related to the out of state nature of the transaction, but they stayed in contact and did what they could to help the situation, which was satisfactorily resolved in the end. Good business side of the deal.Now on to the wonderful, fantastic, out of this world personal customer service we received. Being an out of state buyer of a used vehicle, we were a little bit higher maintenance that the average buyer who just rolls up. John and Savannah went above and beyond to accommodate us, and they were really awesome throughout the whole planning and completion of the transaction. We were really grateful for their help. Communication was great throughout, and they were flexible to whatever mode suited us best at the moment - email, text, phone etc. My only regret is that this dealership and staff are not in a location closer to home, because I don't want to buy a car anywhere else. So lucky Tyler, TX to have this business near by. SO. LUCKY.-Heather OlverNew owner of an MX-5 Miata
Leave Us A Review