From my initial call to Rebecca , the receptionist, to Ms. Melissa Blake, service advisor, to the greeting which I received upon pulling into the service bay, this was the BEST, most thorough and pleasant BMW experience which I have EVER had. I have owned several specialty BMW's including an Alpina M3, M6 convertible and several sedans. The attention to detail and customer service at this dealership is unparalleled. I will drive the extra distance to service and likely purchase a BMW from BMW of Tyler.
Always great serviceAnd extremely helpful staff
Good so far.
Henry in parts was a great help & all at the dealership want the customer to have a good experience. It's first rate!
I purchased my BMW X3 in november & I love it! Blake was amazing to work with, the owner was there along with his staff & they all were simply amazing!!! I'm a customer for life!!
The Best BMW Dealer Family ever! Great People with great service. As a customer over the years I have never had a better experience at other dealers like BMW of Tyler.
My husband and I purchased a BMW diesel wagon at Tyler BMW.... our salesman was John Richardson.... a totally awesome young man. Such a joy to work with..... fast forward, after a few road trips, it’s time for an oil change..... Michael in the service department was courteous and helpful.... got in and out in a timely fashion. Very happy with the service.... by the way, our car pulls between 40-42 miles per gallon.....love my new car!!!!!
Could not be happier with my experience. I was in a rush to pick up my 2015 Accord and they bent over backwards to get me in and out quickly. Jeff Davison was my salesman, he is honest and attentive. I left some work documents behind and they overnighted them to me so I wouldn't be inconvenienced. The finance lady was great, and the owner even took some time to speak with me. Great company. Will do business again!
I highly recommend BMW of Tyler! I purchased a used Honda Pilot from them last month. I love the vehicle and the buying experience was perfect. Blake was professional and courteous throughout the process. There were no games or misinformation at anytime. The price, trade in, and financing was smooth negotiating. I’ve bought several vehicles from other dealers. However, this was by far one of the best experiences! I was treated with respect throughout the process. I’m sure all their staff is highly trained and operates with integrity. However, I highly recommend asking for Blake. Thanks for the ...
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