Customer Testimonials in Tyler TX
'Brought my vehicle to BMW of Tyler for an official starter/starter relay safety recall. Within minutes of picking the vehicle up from the dealership lot, the vehicle suffered a sudden and total loss of motive power, completely blacking out and stalling in the middle of active moving traffic. This created a severe, life-threatening safety hazard. I had to get out my car and run to the side of the road fearing I would be hit by oncoming traffic. The dealership is currently attempting to claim a 'faulty battery' caused the shutdown to avoid workmanship liability, despite the recall work ... Read More DealerRater - Sep 3, 2026
Five stars and my highest recommendation for Jeff Davison at BMW of Tyler. As a buyer who values efficiency, my experience purchasing my 2026 BMW XM Label could not have been better. Jeff facilitated a flawless transaction, providing the best pricing right out of the gate with absolute transparency from start to finish. There were zero games, no hidden surprises, and no exhausting back-and-forth. Every detail was handled professionally, making the entire logistics and buying process incredibly smooth and easy. If you want an elite level of service and a truly premium, hassle-free experience, ask for Jeff and team
We've had a great experience with both the sales and service at BMW of Tyler! Jeff Davison was a tremendous help with our recent purchase of a Z4. He helped us find just what we were looking for and checks in periodically to make sure we're happy with our new car. The service department helped us resolve a wierd issue with our X5 (was a minor error from a local body shop who repaired the bumper when we were rear ended). Great service all around!
Shout out to BMW of Tyler for taking care of us when they absolutely didn't have to.
Our 330i which was thoroughly past its factory warranty kept showing a check engine light on the dash and we noticed the coolant temperature was running higher than normal. We were worried we might be looking at an expensive repair. They got us in quickly, set us up with a loaner car, and called just a couple of hours later with the diagnosis. Believe it or not, a mouse had chewed through wiring that controls the grille shutters that open and close ... Read More Google - Jun 12, 2026
**** SCROLL DOWN FOR A FOLLOW-UP REVEIW (POST-SALE)
BMW of Tyler has a stellar reputation for a reason. Their service department is unparalleled in knowing your name, taking care of you and getting you in and out as quickly as possible. Up until today, I had never actually purchased a vehicle from them, but Jeff Davison was the most amazing salesperson and gave me the best service. He even more than once kept me from walking away on our negotiations by finding ways to make sure I was getting the best deal possible. I cannot express how far he went out ... Read More Google - Jun 2, 2026
Probably the best car buying experience I have had. They were friendly, professional, and fair. And they didn't try to hard sell me on anything I didn't need.
They try. But took car in for service and 20 minutes later it would not start again. They told us that there's no starter part available that Bmw is not making it available for everyone until there's a real issue. The car had stalled on a busy street, it had to be towed to the dealership. When we picked it up 20 minutes later it wouldn't start again. My understanding is that there's a starter recall and BMW doesn't have the part available for everyone. We were told to contact Bmw Customer Service and got nowhere. They ... Read More Google - Apr 13, 2026
I had the pleasure of visiting this dealership for service while traveling across Texas for the easter weekend. I picked up a nail in a tire Friday morning. Fortunately BMW of Tyler had the tire in stock and was able to get us in Saturday morning for replacement. Our service advisor Jennifer was so nice and went above and beyond to help us. It was also nice to chat with Brian in sales about the new models coming out while waiting for the repairs. Everyone was so nice, If I lived in Tyler I would buy and service my BMW'... Read More Google - Apr 7, 2026
I’ve owned BMWs for years and have always gone to BMW of Tyler for my annual maintenance, where I’ve consistently had positive experiences. This year, I decided to purchase a used vehicle from them because I trusted the dealership and expected a higher standard than I would from a private seller or a smaller used car lot.
However, just two weeks after buying the car, I brought it in for maintenance and was given a list of broken items that needed repair, along with brake replacements totaling nearly $2,000. What was especially disappointing was learning that the vehicle apparently ... Read More DealerRater - Apr 6, 2026
I can’t say enough about the wonderful experience I had at BMW of Tyler. Aaron McDade was the sales person who helped me get into the BMW of my dreams. I spoke with him about six months ago and told him I was not ready to make a decision until my lease was up on my other vehicle. He contacted me last week just following up and presented some options for me if I were considering a new BMW. Everything about the process was flawless. Aaron and the other team members at BMW of Tyler were gracious, courteous, and ... Read More Google - Mar 17, 2026
The salesman quit a few days after he lied to me about the new BMW I purchased. I called BMW and they investigated my complaint and had the owner of BMW Tyler call me. He was useless and absolutely did not care, he said he’d look into it and call me back but didn’t which is bad business and pathetic. I’m only giving 2 stars because the service department is great.
Efficient and professional staff.
Great people
Was a pleasure working with this dealership, will be back for our next purchase. Thank you
Update on my previous review. Thank you Jim for the conversation. Jim and his team were great is setting up my deal. They were very quick to respond and gave me a fair deal. Yes, I didn’t have the best of experiences the night of delivery. Things could’ve been handled differently on both ends. At the end I love the car and I’m happy with the deal. Most of all I appreciate Jim picking up the phone and having a conversation with me. Thank you sir!
Thank you Jim for the conversation. Jim and his team were great is setting up my deal. They were very quick to respond and gave me a fair deal. Yes, I didn’t have the best of experiences the night of delivery. Things could’ve been handled differently on both ends. At the end I love the car and I’m happy with the deal. Most of all I appreciate Jim picking up the phone and having a conversation with me. Thank you sir!
I was unable to reply to the response i received to my review, I will include the response below, That being said I am not sure where you gained your information from ? Possibly the same person on the service drive that was unable to help me in a time of need, I did not want any lights or noises looked into what so ever and never mentioned neither of the two. What I did ask for was a simple drain of the multiple quarts of oil my son added on top of a full crank case of oil or yes ... Read More Google - Dec 29, 2025
Today I pulled in to the service drive with somewhat of an emergency. My son who I gifted my 09 528i and purchased the oil change program from( BMW Tyler mind you) he tell me he did an oil change and I asked if he took it to bmw he replied no. So after asking more discovery questions he got the low oil message and decided to put 7 qts of oil in the car. I immediately took it to BMW and explained to the service writer the situation told me I need an appointment which I understand. That being said it ... Read More Google - Dec 26, 2025
I have had my bmw 8 months. It was preowned but it has some hidden issues. Since I’ve had the car I’ve had to replace the battery, the car shakes like crazy, and it has a coolant leak now. They buff the car to cover the front end damages. After the first wash I can visibly see yellow streaks on the front end of my car. When I went to trade the car back in they said no because they know they sold me a lemon!! I’ve bought several cars from Peltier and never had any issues in ... Read More Google - Dec 15, 2025
I've been meaning to submit a review for a while. When I purchased my car back in May 2025, my salesman was Toni. He was very knowledgeable, he knows every little detail about a BMW you can imagine. He was fun to interact with and helpful getting the sale completed. He made sure all of my settings were updated for my preferences and delivered the vehicle that same day. He even noted my birthday and texted me that day 🙂 Really above and beyond. He has definitely earned a lifelong customer here. Fast forward a month and the (shark fin) malfunctioned. ... Read More Google - Nov 19, 2025
Bad experience
I only had dealings with the parts department but they were friendly and helpful
Every time I call with a problem or concern they go over and above to help, service like no other dealership.
DONT EVER DO A LEASE WITH BMW!! This place is an all around joke. Unprofessional and untrained Sales Team!! I should have went to Dallas and that’s my recommendation to you. There lease is a trap that keeps you tied into your car no matter if you want out or not. They expect you to pay the entire lease upfront if you try to get out of the car and then expect you to leave the car there for them to sell and make even more money on. It’s a total SCAM!! Stay away from this place.
I found a trade in at this location. Travis Hartfield was very professional and prompt. I didn’t purchase because I had another deal in the works and went with it. But I highly recommend this dealership I have used them for years for other business service etc.
Huge shoutout to BMW of Tyler and my salesman Aaron for making the whole car-buying process smooth and stress-free. Truly professional, knowledgeable, and went above and beyond to get me exactly what I wanted!
Horrible experience working with this dealership! I would go elsewhere, Travis from BMW of Tyler is a rude jerk.
I was working with Blake from BMW of Tyler, who ultimately ended up quitting here. He was great, super personable. The dealership wouldn’t allow me to e-sign and with an upcoming international trip I decided to hit pause on the transaction as I didn’t want it to arrive after I had left. A few weeks later I noticed the car was still for sale.
I reached out to Blake, he told me he’s no longer working there and ... Read More Google - Sep 25, 2025
I had an outstanding car buying experience at BMW of Tyler thanks to Jeff Burnell and Jim. Jeff went above and beyond—he was honest, transparent, and made me feel completely confident in my purchase. It’s rare to find someone so trustworthy in this business, and he’s absolutely earned a lifelong customer in me. I was also impressed that the owner, Jim, personally stepped in to help finalize everything and made the process seamless. If you’re looking for a truly great experience, go see Jeff and Jim at BMW of Tyler, you won’t be disappointed!
This was one of the best dealer experience I’ve had when purchasing a car. The owner was very kind and welcoming, Jeff our sales consultant was extremely professional, courteous and always available to answer our questions. The whole process was smooth, transparent and upfront and as someone who buys multiple vehicles a year, I very much appreciate it. I will surely be back to purchase more vehicles from Jeff and team!
Very friendly staff - ask for Toni ⭐️
Just purchased a new m4 convertible here. Was an absolutely amazing experience. I flew across the country to do business here and am so happy I did. Time was respected, service was prompt and professional, clear numbers, everything was fantastic.
New note: I called my local dealer for winter tires and basically was told they were out of stock and nothing they could do. BMW of Tyler called me just to check on my new purchase and I mentioned winter tires. Hours later they are ordered, they found a way to get me a set of tires and are dealing ... Read More Google - Sep 5, 2025
10/10 Recommend using BMW of Tyler and Aaron McDade as your salesman. I had been looking for a new vehicle for Months and contacted autobahn and another bmw dealership closer to home and they could have cared less to have my business. I found the car i wanted in Tyler and I was connected to Aaron and he was amazing from start to finish! One of the easiest car buying experiences I've ever had it was totally worth driving 3 1/2 hours away. Thank you Aaron!
We had a great experience with BMW of Tyler. As out of state buyers, working with Toni made everything incredibly smooth and stress free. He was professional, responsive, and made sure all the details were handled from start to finish. We really appreciated his transparency and dedication — it honestly couldn’t have gone any better. Highly recommend Toni and the team at BMW of Tyler!
One of the best experiences I have ever had with a dealership! TR was straight to the point very transparent with all costs. They made me and my husband feel like family truly amazing customer service that goes above and beyond! Thank you all!
Very indirect with the diagnosis of our vehicle,they did a recall on our vehicle,and broke a cylonoid,they were not going to fix it until I said something about it, we took our car in and the only thing wrong was something small with the air and it got a bit hot once! When they called us she said we would have to get the car towed home,if we didn't do the things they said were wrong.
Our experience was excellent. Would highly recommend anybody looking for a car to shop at BMW of Tyler. Everybody there was very personable and down to earth, just the way car buying should be!!
From start to finish, this was the smoothest car deal I have ever done! It was well worth the drive from Amarillo to Tyler for this, and for the first time, when buying a car, I didn't feel like my time was being wasted. I was able to work out all of the details over the phone ahead of time and was in and out of the dealership in an hour. Many thanks to TR and the team at BMW of Tyler!
I loved my experience at BMW. Mr. Toni helped me with the process of getting my car, and he as well as had great customer service. I had been calling other dealerships, and all of them had bad attitudes, but he never had a single tint of an attitude at all he made sure my experience was easy, smooth, and great will probably be only buying cars from them.
I’m writing this review in hopes of someone seeing this from the dealership so they can make changes on how they follow up with their customers. I was contacted by a gentleman a month ago asking how my car is doing and if I would be interested in trading it in as I purchased my current vehicle from BMW of Tyler. I was out of the country and was told by the salesman that he would email me trade-in value and send me several vehicle options. I have yet to hear back from him. Last week I was emailed ... Read More Google - Jun 17, 2025
Today was my second service experience at BMW of Tyler! Melissa and her team were incredible once again. Such a pleasure working with this team! Todd - A 5 star dealership
Finance does not return calls, my buying experience was good last year but needing anything from the dealer after purchase is a bad experience.
Avoid BMW of Tyler — Repeated Failures and Poor Service
I’ve had a series of bad experiences with BMW of Tyler, and I wouldn't recommend them to anyone. Here's a breakdown:
First Visit (New Vehicle): They didn’t even bother to reset the oil service light.
Second Visit: Same issue — oil light still not reset.
Third Visit: Bought new tires and had an alignment done.
Fourth Visit (3 months later): Front tires were completely bald on the inside — exactly evenly. I was told this was “rare” and that I must’ve hit a pothole in the same spot on ... Read More Google - May 27, 2025
Overall I like this dealership but im kinda bummed I can’t use Amex and it wasn’t clear to me until after I got a new set of tires.
First time owning a BMW. Bought it used and had a recall. Took to BMW Tyler and Melissa in the service department took care of me. She was awesome to deal with and very professional. Made some recommendations on service but not pushy about getting them done. Overall great experience and will be returning.
Purchased our first BMW Z4M from Toni and it was a remarkable experience. We live out of town and did the deal by phone. No haggling with numbers they were good the first time. Very streamline process and it is obvious management is very customer oriented. Would recommend BMW of Tyler to everyone. Love the car.
I helped my daughter buy an X3 from BMW of Tyler in December 2024. I contact the dealer through chat on their website.
TR contacted me the same day. TR helped me locate the vehicle we were looking for.
The deal was complete the same evening. No pressure tactics.
TR was honest , professional and straight forward. No Gimmicks. Got the car in 48 hours.
Everyone at the dealership was nice and professional. We were greeted by the owner at the door.
TR was great. The owner was great.
I have bought many cars from other dealers.
This was the easiest and smoothest ... Read More Google - Apr 7, 2025
Good people to deal with. Straight forward no nonsense and will buy from them again.
I worked with Toni to buy a certified pre-owned BMW. I really appreciated his patience and diligence with helping me find exactly the car I wanted. He promptly communicated with me on questions I had during the process and I never felt pressured in any way. I would 10/10 recommend Toni (and BMW of Tyler) who made my experience smooth and stress free!
Outstanding salesman
I love my Subaru Crosstrek! Exactly what I wanted and Peyton was a wonderful Salesperson. I really appreciate his help and working with BMW of Tyler was not stressful at all. Thank you, Peyton! You are awesome 😊
Asia is Phenomenal! Just picked up a vehicle and had a great buying experience. Worked with Asia since November, and she got us into exactly what we wanted. The entire process was smooth, Asim killed the paperwork and made it stress free. Great Dealership!
Came to this place on December 11th 2024 for a gas cover gasket issue! Total was 2,500 didn’t even last a week! Turns out they left the cover off! Then took it back to the place left it there for 3 weeks didn’t receive a rental car! Got the car back January 10th 2025. Car broke down February 13th 2025 motor is destroyed! No good customer service! They messed my vehicle up! Probably will have to get a new vehicle! Called them and they didn’t even tell me that there was metal shavings in my oil when they did the oil change! ... Read More DealerRater - Feb 14, 2025
Bought a qx80 unseen all the way from Austin, TR, Jim and Asim made it all possible! The vehicle is great! Appreciate y’all and will definitely come back!
I would like to Thank BMW of Tyler especially Melissa, Peyton, and The Guys in the Parts Department for your Stellar customer service. These individuals are hands down the best! Thank you for being awesome!
The worst customer service!!! They are liars and only want to up- sale you on things you don't need. I will NEVER go here again!!!!!!
friendly again
Purchased a used vehicle here / traded in a vehicle. Was able to communicate all of the sale over phone. Peyton our salesman was very accommodating and extremely helpful. One of the most stress-free transactions I’ve had in a very long time. The owner was extremely friendly and cares about his customers. Finance director was also very informative and was able to get us in and out in about an hour! I highly recommended these guys!
Mr. Peyton Walker at Tyler BMW assisted me with the purchase of my car and I highly recommend him! He was extremely professional and helpful—without any overly aggressive sales tactics! Peyton went above and beyond to help me by finding the SUV package I wanted and within my price range. I was treated as a person and listened to, not like “a number” or just “a sale.” The buying process was the easiest and most efficient I have ever had when purchasing a vehicle, plus it was the first I have purchased without my spouse. I love my SUV, ... Read More DealerRater - Sep 7, 2024
Back in late April I purchased a 2022 jeep grand Cherokee from BMW of Tyler. I really liked the SUV and decided to test drive it. Jeff was the salesman I drove 2 hours to go see it, he told me I needed to come fast before it sales. When my brother and I arrived, the car was there. It was in pretty good condition; however, it did need somebody repairs and Jeff assured me that if I purchased it would be taken care off and that the car had been thoroughly checked out. I decided to purchase it. Brad who works ... Read More Google - Aug 31, 2024
On Saturday July 13, I accompanied my best-friend to purchase a certified pre-owned BMW 5 series. We did our due diligence on extensively researching this vehicle, it was in within his year, color, features, and price point so we drove nearly 2 hours to test drive it. He was super excited about purchasing his first BMW.
When we arrived a salesman name Tony assisted us. He pulled the vehicle up and we noticed a few imperfections like several chips/cracks in the front windshield, and something like bondo or some type of white adhesive on the interior passenger door frame. We returned on ... Read More Google - Jul 19, 2024
Service was a sham. Before I came to the dealership I had just received brakes, rotors and 2 new tires. I scheduled an appointment for my control arm. I was told by Patrick Allen that , the center would be able to service my vehicle that day. Patrick stated I needed an alignment 300.00 and then fix the control are, then another alignment after part was placed on vehicle,
totalling at 1700.00. They had the parts in stocks. I waited in the lobby for 2-3 hrs. Patrick returns to tell me there tell me with another female that there was nothing wrong with my ... Read More Google - Jul 1, 2024
Jeff was very helpful and communicative. It can be stressful trying to find a vehicle in another state and Jeff was very prompt on answering all questions. 5 STAR
Buyer , If Doing business here please use extreme caution! They were promising the moon and will not deliver. Then you’ll have your vehicle worked on in a month later they’ll tell you you owe them more money.
Extremely disappointed. I made an appointment for an oil change- drove 70+miles to be told I couldn’t get the service under the service agreement because BMW did not show the service was due. They Guy printed 7 pages but ignored I was traveling for more than one hour to tell me that and avoid me making the trip. Will NEVER go back- he did not even apologize.
I took my X3 in for service today and this was the second time Cooper Smith has helped me. He is, by far, the most helpful, honest and down-to-earth person I have ever dealt with in my 34 years of having maintenance done on various vehicles that I have owned. I could not have asked for a better experience. BMW of Tyler, you have an excellent employee in Cooper. Cooper, I can't thank you enough for your help!
Cooper, Thank You for you professional and efficient service today.Appreciate your Service! Love my 535 I Thanks for taking care of my needs. Your the Best !!!
Brought my vehicle in for a new battery now l am stranded, waiting on a ride
I am a patient and forgiving person, but l am beyond being upset. I've brought my vehicle to BMW of Tyler on multiple occasions and only once did l not have to return for a problem l did not have when l brought my vehicle in for service
I came in for a new battery, 630.00 fee, left with a Park brake malfunction. Being that it was close to closing, l was offered a loaner that l could not use due my only bringing ... Read More Google - Oct 17, 2023
Well my car starts that’s all the good, their is new lights (dsc and brake) and a new misfire, car was towed there because it didn’t start, 3000 dollars later it runs. I drive out and pick it up new problems, but whatever it starts and only reason I sent it there is I couldn’t fix it. I drove back with my broken car and tried to pop the hood when I got home because my ac wasn’t working right. It would not open. I sent a message to a service adviser, no answer, I sent another ... Read More Google - Sep 7, 2023
Purchased used vehicle. Found rear seal bad. Was basically told I was out of luck to bad. Won’t even attempt to help in any way.
Jennifer in the service department is the best at her job I have ever seen. Hope she never leaves this dealership. She a really special person to have in today’s world!! Tony Littlefield
We bought a used 2014 BMW for our daughter. After noticing a small oil leak that eventually worsened, we took the car back to BMW of Tyler to address the issue. After being told there was a hole in the oil tank, we asked to see the issue. The story then changed to it not being an actual hole, but a stripped oil pan thread that would cost over 3k to replace. After being skeptical of the changing story line, we took the car to a local shop that specialized in European cars. Come to find out, the issue was a $10 ... Read More Google - Jul 11, 2023
Live in St Louis. Was traveling to College Station on May 26 and lost rear tire on my X3. Was able to get to dealership about 450 pm. Was met at door by Cooper Smith. He was super helpful and fortunately had tires and he got us right in. He kept up updated and we were back on the road by 6 pm. Being out of state was great relief to be treated so well !
Bought a used vehicle from here, salesman said it was getting serviced before I get the vehicle.I found out the oil didn't get changed ,for whatever reason after I bought the vehicle the salesman wouldn't offer anything since I have drove off the lot, I do not recommend this dealership
My daughter took her BMW X5 for an oil change and these guys stripped the oil pan drain. They had to re-tap it and said hopefully it will hold up ok but if it leaks it will be $3200 to replace the oil pan. She has always had her car serviced at BMW Tyler so they can't blame anyone else for this disaster. It's not a wear item. Either you tighten it too much and strip it or you don't. My wife also has an X5 but it won't be going there for any service ever again. ... Read More Google - Mar 11, 2023
Specified that I needed a loaner because I work from home and can only drop off for service. Well, no loaner when I got there. Drive 1 hour from Longview. Service advisor didn’t seem to care. Never again. Guess Shreveport BMW will be a better option.
I purchased a pre owned vehicle, and Michael made the process seamless. He was helpful with showing me what we needed to see over the phone as I don’t live very close, and once I got there he was attentive and informational. I imagined purchasing a vehicle while my husband was out of town may be difficult or intimidating, but not with Michael and BMW or Tyler!
Purchased this vehicle because I had previously owned one but this was a upgrade that have different futures.
This is the worst dealership I have ever done business with. ZERO communication when doing deals. Travis is the guy we worked with and it was the absolute worst experience we have ever had. I do not recommend doing business with them.
My experience was awful! My salesman Devin tried to take my tires and rims, that we agreed that I would get back after I brought the original set. In which I had to get the owner involved. Also I was promised another key for that went with this brand new car that I have begged for since then and have never received. Remember I bought this carin February. So I called today and asked for the key for fod the fifth time and was told that the owner said that get refused to buy one because I wanted my tires ... Read More Google - Nov 4, 2022
The worst BMW I’ve ever been at Melissa was no help at all they fixed my car supposedly and it was leaking oil for a long time I took it back in and they told me it was something completely different and now my car has a light on and it was from something they put in and now they want me to pay for them to look at it I wouldn’t Recommend anyone to go to this dealership
They will lie to you and give you the runaround regarding vehicle service. Case in point my rear brakes. I scheduled to have them replaced along with oil change and rear parking sensor. When I arrived to pick up my car, they said sorry we didn’t replace your brakes, come back next time and we will fix you up . Scheduled yet again for one week later for the brakes to be replaced, they had my car in the shop for over 4 hrs only to be told sorry, we ordered the wrong ones, they will arrive tomorrow, come back then. ... Read More Google - Oct 21, 2022
I was so excited to take my car there for the first time, I scheduled my appointment for oil change and breaks inspection. I got there 10 minutes earlier and talked to the guy in charged, i asked how long it will take he said 1h and 30 min, he also offered to washed my car and vacuumed for free, and i said that sounds good to me. Well it took them more than 3 hours to finish with the oil change and forgot the breaks inspection, car was not washed or vacuumed. There is a reason why i scheduled an appointment.
Overall, ... Read More Google - Sep 8, 2022
I will drive 2+ hours for service, instead of going to the Tyler dealership, Jennifer, your desire was to dismiss me, may I say you were successful. Thanks to Cooper for assisting me.
Terrible experience with the sales department. Deceptive practices, don’t recommend.
The service department is horrible. It took me three times of complaining about a serious problem concerning my steering column before the dealership would address it and my SUV was under warranty. There have been other serious issues with this vehicle as well. Some of the service staff are extremely rude. I will never buy another automobile from this dealership again.
NEVER, EVER, EVER again will I ever do business with bmw if Tyler. This is my second go at it with them. I tried to give them the benefit of the doubt, but they failed me yet again! I have tried to get in touch with the finance manager, Rhonda Jones for 5 weeks now! I have left multiple messages at the counter for her to get in touch with me, and have emailed her multiple times with no response. I am very disappointed with this pathetic “team…” PLEASE just take the drive to go to Shreveport instead! MUCH better service!!!
Purchased a used vehicle from Micheal yesterday and he did an awesome job. I would definitely recommend BMW of Tyler and Micheal Farmer to anyone looking to purchase a new or used vehicle.
Recently purchased my second vehicle from them and worked with Jeff both times and he made the experience a BREEZE. I definitely look forward to doing more business with BMW of Tyler
Inquired about a vehicle and got a response an hour later from Dylan which was a direct response not a boilerplate response template. I was able to find all the info i wanted about the vehicle so i was happy. I then asked for an OTD
No response
Response the next day saying sorry for the delay busy etc which I understand but then i was told that they would need to run my credit to give me an OTD. Why? I am not asking for a loan i just want your out the door price. It felt super fishy. ... Read More Google - Mar 1, 2022